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Course Information

Customer Service (BAD 234)

Term: 2015-2016 Spring

Faculty

Mandie R Wood
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Schedule

Mon, 2:00 AM - 5:00 AM (1/11/2016 - 5/6/2016) Location: ON

Description

This course focuses on customer service practices for understanding consumer needs, dealing with customer satisfaction issues, building and maintaining loyal customers, and reaching company goals.