Schedule
Mon-Wed-Fri, 2:00 PM - 2:50 PM (1/2/2014 - 1/7/2014) Location: MAIN SKILL 118
Mon-Wed-Fri, 3:00 PM - 3:50 PM (1/2/2014 - 5/9/2014) Location: MAIN SKILL 118
Description
This course focuses on customer service practices for understanding consumer needs, dealing with customer satisfaction issues, building and maintaining loyal customers, and reaching company goals.