Customer Service (BAD 234)

Term: 2015-2016 Spring

Faculty

Mandie R WoodShow MyInfo popup for Mandie R Wood

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Amy MossettShow MyInfo popup for Amy Mossett

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Schedule

Mon-Wed-Fri, 2:00 PM - 2:50 PM (1/11/2016 - 5/6/2016) Location: MAIN SKILL 112

Description

This course focuses on customer service practices for understanding consumer needs, dealing with customer satisfaction issues, building and maintaining loyal customers, and reaching company goals.