Customer Service (BAD 234)

Term: 2014-2015 Spring

Faculty

Mandie R WoodShow MyInfo popup for Mandie R Wood

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Schedule

Mon-Wed-Fri, 2:00 PM - 2:50 PM (1/12/2015 - 5/8/2015) Location: MAIN SKILL 118

Description

This course focuses on customer service practices for understanding consumer needs, dealing with customer satisfaction issues, building and maintaining loyal customers, and reaching company goals.