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Course Information

Customer Service (BAD 234)

Term: 2014-2015 Fall

Schedule

Mon-Wed-Fri, 2:00 PM - 2:50 PM (8/25/2014 - 12/19/2014) Location: MAIN SKILL 112

Description

This course focuses on customer service practices for understanding consumer needs, dealing with customer satisfaction issues, building and maintaining loyal customers, and reaching company goals.