Customer Service (BAD 234)

Term: 2013-2014 Spring

Faculty

Monte SchaffShow MyInfo popup for Monte Schaff

Email address is hidden, click here to email

Mr. Jeff MoserShow MyInfo popup for Mr. Jeff Moser

Email address is hidden, click here to email

Description

This course focuses on customer service practices for understanding consumer needs, dealing with customer satisfaction issues, building and maintaining loyal customers, and reaching company goals.